Terms & Conditions

Please read the following terms and conditions very carefully as your use of service are subject to your acceptance of and compliance with the following terms and conditions (“Terms”).By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Swiss Military lifestyle product Private Limited, its franchisor, affiliates and partners.


  • Swissmilitaryindia.com website (“Website”) is an Internet based content and e-commerce portal.
  • Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Swissmilitaryindia.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
  • Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Swissmilitaryindia.com, you agree to be bound by the Terms and Conditions.

User Account, Password, and Security

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.

You will receive a username and password for your account upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Swissmilitaryindia.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Swissmilitaryindia.com cannot and will not be liable for any loss or damage arising from your failure to comply with the above mentioned guidelines or maintain security of your account.

Services Offered

Swissmilitaryindia.com provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables the users to purchase original Merchandise of Swiss Military Lifestyle Products Pvt. Ltd. Such as Travel Gear, Writing instruments, Leather Items & other Lifestyle Products. Other Services are the sub services to support the above mentioned service

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Swissmilitaryindia.com the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him. The Privacy Policy details can be viewed at our Privacy Policy Document.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Swissmilitaryindia.com’s name is stated as the source and prior written permission of Swissmilitaryindia.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  • falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  • Violate any applicable laws or regulations for the time being in force in or outside India; and
  • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

Exactness Not Guaranteed

Swissmilitaryindia.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the size, colour etc. may be required due to limitations caused by availability of product, difference in size charts of brands etc. In this instance you agree that a representative from Swissmilitaryindia.com will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production. If you reject this request your order will be cancelled and you will be issues credit voucher against your order value.

Intellectual Property Rights

  • You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Swissmilitaryindia.com without obtaining authorization from Swissmilitaryindia.com.
  • Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links To Third Party Sites

The Website may contain links to other websites (“Linked Sites”).The Linked Sites are not under the control of swissmilitaryindia.com or the Website and Swissmilitaryindia.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Swissmilitaryindia.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Swissmilitaryindia.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Swissmilitaryindia.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of Warranties/Limitation of Liability

Swissmilitaryindia.com has tried to ensure that all the information on the Website is correct, but Swissmilitaryindia.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Swissmilitaryindia.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Swissmilitaryindia.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, negligence, strict liability or otherwise. Further, Swissmilitaryindia.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Swissmilitaryindia.com’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


You agree to indemnify, defend and hold harmless Swissmilitaryindia.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Swissmilitaryindia.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


We strive to provide you with the best prices possible on Swissmilitaryindia.com as well as in all our stores Swissmilitaryindia.com. However, sometimes a price online does not match the price in a store where the products might be displayed / sold. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Swissmilitaryindia.com’s discretion.


  • Title and risk of loss for all products ordered by you shall pass on to you upon Swissmilitaryindia.com’s shipment to the shipping carrier.
  • Your order will be delivered within 10 Working days (Depending on Geographical Location and address for delivery).
  • Tracking details will be share with you within 24 working hour after placing the order on your registered mobile no. and Email id.
  • If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders.
  • If the Product(s) are not received as per the stipulated delivery timelines mentioned above, then the Buyer needs to intimate Swissmilitaryindia.com for non-receipt within 15 days from the date of Order.
  • No dispatch shall be made to P.O. Box addresses or to addresses outside India.
  • swissmilitaryindia.com or a third party service provider such as a courier company shall make 2 attempts to deliver the ordered to the registered address. If the order is not delivered after two attempts, the order stands cancelled and the Amount shall be returned / credited to members Wallet as per due process. Customer may use it for any future purchase from Swissmilitaryindia.com.
  • Octroi or entry tax if any should be borne by the customer.


At Swissmilitaryindia.com our customer is more valuable for us than anything else. Your satisfaction is our only aim and to achieve it have a clear 30 days return policy. If you didn’t find any product as per specification or receive a wrong product you may send it back to us within 30 days And We will try our best to replace the product to your satisfaction.

To make things fair for all of us and provide you with the benefits of the Return Policy, we adhere to below mention points.

  • All items to be returned must be unused and in their original condition. The original tags, packaging should be intact.
  • Manufacturing defect will not be entertain as a parameter for return or replacement.
  • Return shipment charges would be bear by the customer.
  • We would not be able to accept a product if it shows sign of being broken or tampered with by you.
  • We expect that while returning the product you will pack the product very safely and securely. We won’t be able to entertain any damage/lost in Transit (For example:- If a complaint was raised for Wrong Product Delivery and the sent item got damaged in the transit then we will not be responsible for the damage and eventually may not be in a position of replacement for the original one as well).
  • A damage product report after 2 days of receiving will not be entertain.
  • If in any case we will not be able to provide you the replacement the order will treat as a cancelled order.


Swissmilitaryindia.com is a site that serves you a number of options of delightful reward for every purchase. We try our best to provide you a valued offer but also understand that you may have a number of reason that compelled you to cancel the order you placed on swissmilitaryindia.com

swissmilitaryindia.com reserves the right to refuse service, terminate Accounts, or cancel / terminate or postpone orders at its sole discretion without any prior notification. In such case of cancellation / termination, if any amount being paid; refund process will be initiated within 15 working days.

Please note card refunds may take up to thirty (30) business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and swissmilitaryindia.com shall not be liable for any delays in refund by card companies. swissmilitaryindia.com offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organisations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

To serve our customer in a batter way, we comply to the below mentioned Points for the order cancelation.

  • You have the access to cancel the order 24×7 through manage order under my account option.
  • Amount for the cancelled order will get transferred to your virtual wallet and you may use them to make a purchase on Swissmilitaryindia.com in future.
  • The amount of transfer depends on the time of cancellation as per below mentioned terms:
  1. Full amount will get transferred for cancellation before shipment.
  2. Courier charges for one side will deduct for cancellation with in 24 hour after receiving shipment conformation from our end.
  3. Both side courier charges will deduct for cancellation after 24 hour after receiving shipment conformation.
  • Reward Points Allotted to you against the particular purchase will be deduct from your total reward points, on cancelation
  • Be Patient, Process may take 24 hour to reflect amount in your virtual wallet after cancellation conformation.


  • swissmilitaryindia.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
  • If you or Swissmilitaryindia.com terminates your use of the Website or any Service, Swissmilitaryindia.com may delete any content or other materials relating to your use of the Service and Swissmilitaryindia.com will have no liability to you or any third party for doing so.
  • You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.


The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number and Genders

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website by any user. Swissmilitaryindia.com does not review the contents in any way before they appear on the Website. Swissmilitaryindia.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to Feedback@Swissmilitaryindia.com.


General Terms for Offers and Promotions

  • Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
  • Discount coupons – Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, monetary refund is not available with us, instead credit voucher will be issued to you against the original order value.
  • swissmilitaryindia.com shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
  • Any offer, scheme, or promotions cannot be clubbed with other offer, scheme or promotions. Swissmilitaryindia.com Reserves the rights to cancel all/ all except one applied promotions in any such situations.
  • swissmilitaryindia.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Swissmilitaryindia.com, at its discretion, can withdraw a particular scheme from the website or market.
  • In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email our customer care at Feedback@Swissmilitaryindia.com or call @ 0124-4139250
  • While participating in any Swissmilitaryindia.com contest you hereby agree to release and hold Swissmilitaryindia.com (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys’ fees, or arising out of or related to your participation in the said Contest.
  • All refund will be in the form of Credit vouchers only

Reward Points/Welcome point Rules

Please read the Terms & Conditions (For reward points)

Terms & Conditions for Any Sale Items

  • The Sale runs till stock lasts. Sale up to X% off does not imply that all products are on X% discount; SALE is on the range of products specified but this number will change as and when stock levels increase or decrease.
  • Sale/discounts apply to selected items only.
  • Due to technical issues, typographical errors, prices of the products shown on the Site may vary during the order process. If you come across any such errors during order placement, Please inform us before placing the order.Swissmilitaryindia.com reserves the rights to cancel your order if you place the order in such case.
  • If you face the above mentioned issue at the time of delivery we request you to contact us within 24 hours of receiving your order, so that we may provide a remedy for the same.
  • Promotional offers and discounts may be combined only at the prudence of Swissmilitaryindia.com.
  • All offers are non-transferable and have no cash value.
  • swissmilitaryindia.com reserves the right to extend or terminate the offers/sale, without further information at any point of time.
  • swissmilitaryindia.com reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of this sale, or to replace, wholly or in part, one promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Swissmilitaryindia.com’s decision in this regard shall be final and requires no intimation to the customer of any sort.
  • All refund will be in the form of Credit vouchers only.
  • In case of any further query pertaining to use of Reward Points and/or credit note or regarding the sale/offers, please email customer care at Feedback@swissmilitaryindia.com or call @ 0124-4139250

Product Warranty

  • Swiss Military is a brand with a huge range of Lifestyle products. Warranty Policy/time frame may vary from product to product/time to time.
  • Encashment of warranty will be as per the Warranty policy for the product at the time of Purchase.
  • Warranty Time frame is described under product description.
  • Product warranty is encash able only against manufacturing defect/ Non-functionality. Any kind of damage/ scratch/ Tear / Reap/ unscrewing may eliminate your Product warranty.


It is the customer’s responsibility to login earlier if they want to avail better products or styles because Swissmilitaryindia.com sales are based on “first come, first served”. The Swiss Military is not liable to restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Swissmilitaryindia.com with respect to the Swissmilitaryindia.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Swissmilitaryindia.com with respect to the Swissmilitaryindia.com sites/services. Swissmilitaryindia.com’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Swissmilitaryindia.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Swissmilitaryindia.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Objectionable Material

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Swiss Military and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Credit/Debit Card Details

You agree, understand and confirm that the credit/debit card details provided by you for availing of services on Swissmilitaryindia.com will be correct and accurate and you shall not use the credit/debit card which is not lawfully owned by you, i.e. in a credit/debit card transaction, you must use your own credit/debit card. You further agree and undertake to provide the correct and valid credit/debit card details to Swissmilitaryindia.com. Further the said information will not be utilized and shared by Swissmilitaryindia.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Swissmilitaryindia.com will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

Fraudulent /Declined Transactions

Swissmilitaryindia.com reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently. Swissmilitaryindia.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Modification of Terms & Conditions of Service

Swissmilitaryindia.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Swissmilitaryindia.com. You should regularly review the Terms & Conditions on Swissmilitaryindia.com In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.